Privacy

At TeakMantra, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our website and services. By shopping with us, you agree to the practices outlined below.

Information We Collect

When you browse or purchase from TeakMantra, we may collect the following details:

  • Personal Information – such as your name, email, phone number, billing and shipping address.
  • Payment Information – including card details, UPI, wallet or bank account details (processed securely through trusted payment gateways).
  • Browsing Data – such as IP address, device type, browser type, and activity on our website (for analytics and improvements).
  • Communication Data – when you contact our customer support through phone, email, or WhatsApp.

How We Use Your Information

We use your data only for purposes related to your shopping experience, including:

  • Processing and fulfilling orders
  • Providing shipping updates and order confirmations
  • Offering customer support and after-sales service
  • Sending promotional emails (only if you opt-in)
  • Improving our website and shopping experience
  • Preventing fraud or misuse of our services

Sharing of Information

We do not sell or rent your personal data. However, your information may be shared with trusted third parties only when required:

  • Logistics partners for order delivery and returns
  • Payment gateways for secure transactions
  • Service providers for website hosting, analytics, and IT support
  • Legal authorities if required by law

Data Security

  • All payment transactions are encrypted and handled through secure payment gateways.
  • We implement strict physical, electronic, and administrative safeguards to protect your data.
  • While we take every precaution, no online platform is 100% secure. By using our website, you acknowledge this risk.

Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve site performance
  • Show you relevant offers and recommendations

You can disable cookies through your browser settings, but some site features may not function properly without them.

Your Rights

As our customer, you have the right to:

  • Access, update, or correct your personal data
  • Request deletion of your account or stored information (except where retention is legally required)
  • Opt-out of promotional communications at any time by unsubscribing

Third-Party Links

Our website may contain links to third-party websites. TeakMantra is not responsible for the privacy practices or content of those external sites.

Changes to Policy

TeakMantra may update this Privacy Policy from time to time. The updated version will always be available on this page, with the “Last Updated” date mentioned at the top.

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