Terms & Conditions
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Welcome to TeakMantra! By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
- This website is owned and operated by TeakMantra.
- By using our website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and other policies listed on our site.
- TeakMantra reserves the right to modify these terms at any time without prior notice. Updated terms will be available on this page.
2. Products & Orders
- All products displayed are subject to availability.
- As we deal in solid wood furniture, minor variations in colour, grain, texture, or finish are natural and not considered defects.
- Dimensions provided on the website may vary slightly (±2ā3 cm) due to the handcrafted nature of our products.
- Placing an order implies your agreement to purchase the product at the listed price (inclusive of applicable taxes).
- Customised or made-to-order products are non-cancellable and non-returnable.
3. Pricing & Payments
- Prices listed on the website are in Indian Rupees (ā¹) and include applicable taxes unless stated otherwise.
- TeakMantra reserves the right to update prices at any time.
- Payments can be made via debit/credit cards, UPI, net banking, wallets, or other secure methods available on our website.
- Orders are confirmed only after successful payment.
4. Shipping & Delivery
- We deliver across India through our trusted logistics partners.
- Estimated delivery timelines are provided at checkout but may vary depending on location and unforeseen delays.
- Customers are requested to inspect packaging upon delivery and reject packages with visible tampering/damage.
- For more details, please refer to our Shipping Policy.
5. Cancellations, Returns & Refunds
- Orders can only be cancelled before shipment, with a 10% deduction as processing charges.
- No cancellations are allowed for shipped, customised, or discounted products.
- Returns are accepted only for defective/damaged items reported within 24 hours of delivery.
- Refunds (if applicable) will be processed as per our Return & Refund Policy.
6. Use of Website
- You agree not to misuse the website, copy content, or attempt to interfere with its functioning.
- All content (text, images, design, logo) on the website is the property of TeakMantra and cannot be reproduced without permission.
- Any unauthorized use may result in legal action.
7. Limitation of Liability
- TeakMantra will not be liable for delays or failures caused by events beyond our reasonable control (natural disasters, strikes, transport delays, etc.).
- We are not responsible for losses due to misuse of our products or failure to follow care instructions.
8. Contact Us
For any questions regarding these Terms & Conditions:
š +91 9625908157
š§ teakmantra@gmail.com